Shipping Information

Jewelry orders leave our NYC shop 1-2 business days after purchase, unless otherwise noted in the item description. Custom jewelry orders ship within 4-10 business days, unless otherwise noted in item description.

Homewares leave our NYC shop within 3 business days after purchase, unless otherwise noted in the item description. 

Please contact us at hello@shwjewelry.com to inquire about rush orders. 

 

Domestic Online Orders

All orders ship from New York City.

All domestic (excluding Hawaii and Alaska) jewelry purchases over $200 are eligible for free UPS Ground shipping.

All jewelry purchases over $1,500 ship signature required.

Domestic orders (excluding Hawaii and Alaska) ship via UPS.

Store Pick-Up is available during check out. If this option is selected, we will send you an email when your order is ready for pick up.

Bike Messenger in Manhattan service is available for all deliveries below 100th Street in Manhattan only.

For all tabletop items, shipping rates will be calculated at checkout based on size, weight, and destination.

International Online Orders

All international orders and orders to Hawaii and Alaska ship via USPS and are final sale.

Shipping rates are calculated at checkout based on size, weight, and destination. Customers are responsible for taxes, tariffs, and fees. Still House is not responsible for items held at customs. We recommend tracking your order diligently using the tracking number provided via email.