We will process your order within 3 business days. If you place an order on a holiday or weekend, we will start working on it the next business day. We ship everything from our shop in NYC.

We do not guarantee the availability of products. If we are out of stock or if your order is delayed we will email you.

A tracking number will be emailed to you when your order is ready to ship.

All orders are shipped via UPS ground unless otherwise noted.

All international orders are sent via USPS priority mail. You may be charged a customs duty depending on the country you are in. Still House is not responsible for this fee.

Need it there faster? Contact us before you place your order for options.

Is this a gift? Contact us if you would like us to include a custom note.